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The global version of this hotfix installs files that have the attributes that are listed in the following tables.

This hotfix does not replace a previously released hotfix. You may have to restart the computer after you apply this hotfix. To use the hotfix in this package, you do not have to make any changes to the registry. There are no prerequisites to apply this hotfix. If you do not see your language, it is because a hotfix is not available for that language. The "Hotfix download available" form displays the languages for which the hotfix is available. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. This hotfix might receive additional testing. Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article. Resolution Hotfix informationĪ supported hotfix is available from Microsoft.

If the SPN is only registered with the CNAME, access to the web resources fails. This means that the client computer requests the host (A) resource record that corresponds to the CNAME for Kerberos authentication. This issue occurs because the SPN for the web resources is only registered with the CNAME.Ī Windows 7-based or Windows Server 2008 R2-based client computer requests a Kerberos ticket for the fully qualified domain name (FQDN) of the web resources. Minor code may provide more information, Wrong principal in request Cause Kerberos authentication failed: gss_accept_sec_context failed: Unspecified GSS failure.